What causes O/I Difference to appear on an ageing analysis. This is showing on an open item account. Apparently the users cannot match the receipt to the invoice as the invoice does'nt appear when you want to match up the two.
See attached file.
** The transactions in red are the ones causing problems. The first one is a receipt (159445)which is supposed to be matched with invoices which i suppose were magically lumped together and somehow created the last transaction with the reference O/I difference which is at the bottom of the report. Unfortunately when we try to match the two together we are unable to find the last transaction and hence these are now left out hanging as open items. The receipt is there.
Kindly assist.
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