Originally Posted by
sforsyth
I recently returned to Canada, making it 3 times in my life that I've moved to or from South Africa. Immigrating is never a fun exercise and you expect a few problems. But this time round was by far the worst. My best suggestion to everyone is to avoid Biddulphs at all costs. They broke and damaged furniture, stole heirlooms, were a month late and lied about how their services operate. When I complained, they held an internal inquiry, in such a way that the SA Police told me that they had been shut out of making any further investigations. I've had a few conversations and emails with company management and they are fully intent on evading responsibility. Their operations manager wanted to know why I had packed things in a particular way, hoping to transfer blame to me. Too bad that the branch manager had previously told me to pack things that way. The upshot is they're going to have another enquiry, contact the police, etc. I don't expect anything to come of it. Stay clear of them.
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