Re setting a prepaid meter

[Derlyn]

Morning

During the last spate of load shedding, I was called out on a number of occasions for prepaid meters not switching on again after load shedding.

When this happens, the display is normal, showing the units available, but the internal contactor has not energised. Don't know why this happens.

Here is the solution without having to contact the supply authority.

On Conlog meters, type in the following code: 5649 3153 7254 5031 3471
For ALL other meter types, type in the following code: 0000 0000 0001 5099 7584

The above codes trip and reset the meter a couple of seconds later and the contactor will then energize.

The above scenario seems to occur more with Conlog meters as all these callouts have been to Conlog meters.


Important:

Should the meter be of the type with a battery powered remote unit, the meter can still be tripped using the above codes, but it will not
switch on automatically after a few seconds. The code needs to be punched in a second time to switch the meter on again.
Make sure the batteries in the remote unit are good otherwise it ain't gonna work.

Hope this helps.

[Isetech]

A handy bit of info, thanks.

I see some of the prepaids venders are offering smart meters, have you you installed any of them, if so how smart are they ? Do they offer a daily total like the CBI and sonoff units?

By the way the crimper has busy with many 35 mm battery cables.

[Derlyn]

No. Vodacom apparantly have their own installers for the smart meters. Here they are using Hexing. No meter base. The meter itself is fixed to the wall with hilty's. No anti tamper mode. If the cover is removed, a tamper flag is sent to the service provider.

[Lesiba325]

Hi there I've been searching for hours for a solution... I tried the above codes and the conlog one seems to reset but the machine as it flashes and starts showing all sorts of numbers but doesn't restore electricity.
I've got a landis gyr meter

Please help.🙏

[Derlyn]

Is there a smiley face showing on the display ?

[Lesiba325]

Is there a smiley face showing on the display ?

No it still shows sad face and a broken circuit

[Derlyn]

That meter has been tampered with. It's in tamper mode. A tamper coupon is required from the administrators of the meter. No other way.

[Kurt1983]

Hi. My hexing 110 p show a smile face and open circuit we have tried the code and it switch the power on and then after a while it goes of again. There is enough credit loaded.
Any Ideas?

[Dylboy]

Is their and inverter installed in the house ? It may be backfeedind and then shutting down the meter

Sent from my CPH2197 using Tapatalk

[acprinsloo]

Good evening . I've got a conlog prepaid meter. When I'm cooking on my stove if I switch on the kettle my prepaid meter trips is there anyway I can adjust the load limit on meter so can draw more appliances at once