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Thread: Item rejected by CORE

  1. #1
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    Item rejected by CORE

    Hi there

    I have submitted 2 VAT returns for a client. The returns do not show on the Statement of Account, and when I Query SARS Status it gives me this message: "Item rejected by CORE"

    Has anyone had the same problem and how do you fix it?

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    Do they appear in Returns History?
    Payments?

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    They do appear in the returns history, we did a request for correction but still doesn't show on the statement of account. The payment made shows as unallocated payment.

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    I would submit the returns again as a first step. But I gather from your post that you have tried submitting a correction.

    I have never, since efiling started, encountered that error message. I assume you will get the same message. The representative vendor may have to "make an appointment" and go and see them. By appointment nogal.

  5. Thanks given for this post:

    Dave A (12-Oct-23)

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    Yes, the correction did nothing.

    The SARS call centre also said that we should make an appointment, they also do not know what the problem is.

    Thanks for your help!

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    Item rejested by core

    Good Day. i have just received the same message on my profile. ITEM REJECTED BY CORE.
    What was the outcome on your 2 clients

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