PASTEL REGISTRATION QUERY

[Kerry Coats]

Hi there.
I have a client who is using Pastel Partner Version 09 (very outdated, I know) but it is what it is.
She gets a FREE annual registration code from Pastel, but she says she is having to register every day now. And it seems to be doing a countdown, so, for example, it is saying register in the next 19 days, then 18 days etc... so every day she shuts her PC down and has to register again the next day.
She's been using Pastel 09 for ages and has only had this problem once before, but she opted NOT TO register and was then locked out of her software.
Is she going to be locked out after the countdown is done?

[Neville Bailey]

Hi Kerry,

When your client does the registration, she should see a confirmation screen towards the end of the process with a new expiry date (12 months from now) - is she seeing that?