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The following exit interview presents an example of the type of questions which could be valuable in the context of our own business and the questionnaire could be utilised as is, or as amended - depending on the seniority of the person departing. In all instances, the questions are “discussion starters” and should prompt follow-up questioning.
NAME : _____________________________ DEPARTMENT: ______________
TITLE: ______________________________SUPERIOR’S NAME: __________
Date engaged: / / Date leaving: / /
1. Indicate if resignation or dismissal ____________________________
Reason for leaving: ________________________________________
If offered a better position, in what ways is it better?_______________
__________________________________________________ ______
2. Was your job as initially explained to you?_________ _____________
__________________________________________________ ______
3. What were some of the things you liked and disliked about your position?__________________________________ ______________
__________________________________________________ ______
4. How adequate was the training and development you received?______
__________________________________________________ ______
__________________________________________________ ______
5. How did you feel about your promotional prospects?_______________
__________________________________________________ ______
6. How did you get along with your superior? (access, treatment, support, openness, acknowledgement)
__________________________________________________ ___________
__________________________________________________ ___________
__________________________________________________ ___________
7. How did you get along with your colleagues?__________________________
__________________________________________________ ___________
__________________________________________________ ___________
8. How adequate were your salary, benefits, and general working conditions?
`_________________________________________________ __________
__________________________________________________ ___________
9. How did you find company communication?__________________________
__________________________________________________ ___________
10. Were you happy with the freedom you had to make your own decisions?____
__________________________________________________ ___________
11. To what extent did you find pressure, workload, or hours excessive in your job?
__________________________________________________ ___________
12. Where you able to make good use of all your skills, abilities?_____________
__________________________________________________ ___________
13. Were you satisfied that you would get ahead if you performed well?_______
__________________________________________________ ___________
14. Did you find the company’s promotional policy a fair one?________________
__________________________________________________ ___________
15. How was your dismissal/resignation handled?_________________________
__________________________________________________ ___________
16. Would you recommend the company as a good organization to work for? Why?
__________________________________________________ ___________
17. Have you any additional comments for us?__________________________
__________________________________________________ ___________
__________________________________________________ ___________
Interviewer’s impressions, comments and recommendations. (Did the employee have a genuine grievance, was he sincere and objective, what could be done to prevent the situation from recurring?)
__________________________________________________ ___________
__________________________________________________ ___________
__________________________________________________ ___________
__________________________________________________ ___________
__________________________________________________ ___________
_________________________ _________________________
Signature Date
A copy to be placed in the employee’s file.
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