Urgent: How do I register a (Telkom) invoice with a positive total (CR)?

[Tato]

Hello everybody.

After an adjustment in our favour (Telkom had to credit us several months of a cancelled line), the last invoice shows a credit (Subtotal, VAT & Total).
Do I register it still as a SUPPLIER INVOICE, just with a negative sign? That should work with Pastel, shouldn't it?

Everything else would make less sense to me.

Thanks,
Karsten

[Mike C]

Hi Karsten - what about entering it as a Return Debit?

[Neville Bailey]

Hi Karsten - what about entering it as a Return Debit?

I concur.

[Dave A]

If your Yellow Pages advertising is on your Telkom bill, and you're using line entries to seperate between telephone expenses and advertsing expenses, this isn't so straight forward. You'll have incurred an expense for advertising, and have received a credit for telephone expenses

In such a situation, personally I'd pass a credit (Return debit in Pastel lingo, it seems) for the line rental credit portion, and a Supplier Invoice for the debit entries. Allocate the credit against the bill and bingo - nett credit created for future offset against your next bill from Telkom.

[Tato]

Hi Karsten - what about entering it as a Return Debit?

Hmm, I am new to this, so I don't know.
The RETURN & DEBIT form asks for an ORIGINAL INVOICE, which in this context does not apply literally.
I assume that in your opinion using Return & Debit would be the best solution, although technically it would still be "improvised". Is that correct?

[Mike C]

Improvised? Not really. When working with Suppliers, the Return and Debit is the same as a Credit Note for Customers. If you leave the section which asks for "original invoice" blank, it calls up a list of invoices that you can match it against. If there is no invoice, choose "Unmatched".
After you have updated it you can go to Process - Match Open Item -click Supplier - select Telkom, and match the item there. Save changes when you have finished your matching.

If you are not sure about what you are doing it is always good practice to make a backup before you do what you do. That way, if you make an error, you can restore your company with no changes having taken place.

I hope that I have made sense.

[Tato]

... If there is no invoice, choose "Unmatched".
After you have updated it you can go to Process - Match Open Item -click Supplier - select Telkom, and match the item there. Save changes when you have finished your matching.

So far, thank you! But ...
In this case, can't I just fill in the actual invoice number in the field ORIGINAL INVOICE?
My problem:
I have a net credit of R2900.
The invoices I would have to match it against show debits between 7 and 800, so I would have to match this return debit against 4 invoices!
Is that possible (to match against more than 1 document)?

[Mike C]

Is that possible (to match against more than 1 document)?

Hi Tato. Yes you can type in the actual invoice number, but if it is not the same amount, the remainder will remain unmatched. You do then need to match it against the other invoices.

So yes to both questions. It is possible to match an amount against 4 other documents. As you match each one, the remainder will go into the unmatched area, and the matched Invoice will become Zero. Match the next one and the remainder will go back into the unmatched area. Do this until you have no amount left unmatched.