Pastel 11.3.1 upgrade problem - The Forum SA

Pastel 11.3.1 upgrade problem

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  • noorgat.b
    Email problem
    • Nov 2014
    • 2

    #1

    Pastel 11.3.1 upgrade problem

    Hi,

    I'm running into problems upgrading Pastel 11 to Build 11.3.1

    Background
    - We have Pastell 11 on Win 7 & XP Pc's
    - DB is Pervasive 8.6 on Linux server.
    - We sent off our data to accountant/pastel guy. He upgraded data to build 11.3.1
    - As a result we had to upgrade pastel 11 to 11.3.1


    Result
    - Pastel is working on the Win 7 PC.


    Problems
    - On the XP pcs' I get this error:
    1. If I try to the open the 2015 company (that was upgraded) I get the ffg error:
    "you are trying to open a company that has been created by a later version of pastel."

    2. If I try to open my older data files (2014), I get "run time error 53, file not found."


    What I have tried so far.
    - Uninstall and re-install of pastel and pervasive client
    - Tried installing on Fresh Vmware XP machine.
    - Tried changing Pervasive client to 9.6
    - Cleaned registry. Deleted orig Pastel folder.
    Nothing works.

    Any ideas?

    Thanks in advance.

    Basheer
    032-551 3300
  • noorgat.b
    Email problem
    • Nov 2014
    • 2

    #2
    Hi

    Problem solved.

    The upgrade messed up the pervasive licences on the workstation.

    Solution.
    1. uninstall pervasive client
    2. re-install pastel & pervasive client
    3. run pastel.exe from C:\ drive and register licence.

    Regards

    Basheer

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