Easyfile login problems

[betst07]

The EMP501 season opened today and a new update for Easyfile was released. I was able to access Easyfile last week but am unable to this morning. Unable to install this new update and after trying gets an error message: "The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid". I tried a fresh install but to no avail.
Anyone else having this issue?

[Dave A]

It sounds like a security certificate issue. However, it might have cleared - I ran an update this morning and everything worked fine.
(Except for E@syfiie's allergy to 64 bit Adobe Reader which I see remains stubbornly in place ).

[betst07]

Thank you, Dave. Nope, the problem persisted. I made a backup and uninstalled the entire program and did a fresh install from scratch. That worked.

[Dave A]

Thanks for the feedback. At least you have solved your problem.