Sage Pastel Deposit Posting Error

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  • Tat
    Full Member
    • Jan 2014
    • 33

    #1

    Sage Pastel Deposit Posting Error

    Hello,

    Kindly assist. I posted to the wrong cashbook when I was depositing funds using the deposit assistant under the receipt module. How do I reverse this deposit and post to the correct cashbook.

    Kind regards,
  • Mike C
    Diamond Member
    • Apr 2012
    • 2894

    #2
    Hi Tat. I assume that you have updated the cashbook already.

    Whenever making corrections I find it important to first make a backup, so that once the correction is made you can check that it has worked as you planned it to work. If not, you restore your backup and try again.

    The best way is to enter the details in exactly the same way as it was entered previously in the incorrect cash book. If you posted under Income, enter it under income again - if it was posted under payments, enter it under payments again - same date, same reference everything EXCEPT that this time you make the amount a minus figure. That will reverse the incorrect entry.

    Then enter the details again in the correct cash book as you intended it to be.

    Remember that it will not reflect in your reports until you update your cashbook with the correction.

    Hope this helps.
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

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    • KBMoyo
      Junior Member
      • Aug 2019
      • 17

      #3
      Originally posted by Tat
      Hello,

      Kindly assist. I posted to the wrong cashbook when I was depositing funds using the deposit assistant under the receipt module. How do I reverse this deposit and post to the correct cashbook.

      Kind regards,
      How about making a transfer from one cashbook(the one you erroneously deposited) to the correct one

      Comment

      • Tat
        Full Member
        • Jan 2014
        • 33

        #4
        Good day,

        Thank you Mike C and KB Moyo, issue resolved.

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