[Question] Help! PC won't boot up

[Blurock]

Can anyone please help me to reboot my PC?

My pc restarted unexpectedly for no apparent reason. This has happened two or three times before and a reboot sorted out the problem.
Yesterday the screen froze and as I was unable to "escape", I tried to reset the computer with no success.

I have switched off the power, tried the reboot button, but to no avail. On start up, I get a windows message with options to start in safe mode or normally etc. It indicates that windows will start in 30 seconds, but nothing happens after the count down.

Your assistance will be much appreciated.

[Citizen X]

Blurock, I truly wish that I could help you! With IT and PC's I aint the shapest tool in the shed. I'm the proverbial end user..

[IanF]

Stick in your windows disk and reboot. Then choose windows repair. You may have to switch on to open the cd drive.
Otherwise download Hirens cd and use that. Just google it.
Note: I am an ametuer you may get better advice from someone else.

[Mike C]

Hi Bluerock - if it won't start in Safe Mode then IanF's suggestion is the way to go. If you don't have your windows disk any longer (or can't find it) you will need to get a bootable disk from a friend. Keep us posted.

[Blurock]

Nice to have helpful friends on line. That's what the Forum is all about.

Unfortunately the donkey has not moved. I suppose I'll have to take it to the experts to sort out.

[vieome]

Blurock please provide more information , what operational system are you using. when you say it freezes is it freezing on a blue screen. From the little information you provide, it could be several things, and several ways of fixing. One you could reseat your RAM, just remove your RAM and put it back in. 2. Also you could check your BIOS settings it could be set to switch of computer on errors. 3. You computer could also be over heating. 5. If it is giving you the option of safe mode check if it is giving you the option of last known good configuration.

[Blurock]

Thank you for all the help. I'm afraid I'm a bit technically challenged but I'll try to elaborate.
On 2 or 3 occasions the pc restarted itself for no apparent reason. It then worked fine for a week or so, but then the screen froze (not a blue screen, but documents I was viewing) and I could not get any response. Esc, Del etc. I then rebooted the pc and after the Windows screen came up, nothing happened after the countdown. I tried putting in the disc as suggested, but that also did not work.

[Nickolai Naydenov]

I'd say you have a corrupt windows file or a faulty hdd. But first thing unplug the pc,press the on/off button a few times, plug it back in and start the pc. If that doesn't eork see if it can start in safe mode open the command prompt and type in chkdsk /R or chkdsk -R not sure which one but it will give you an error if it's wrong. Then it will ask ypu to reboot on which ypu click yes after reboot it will run and if there is a bad sector it will show that would mean your hdd is faulty and you ave to replace it, but if it goes through your pc might be fine, if there's still a problem I'd reinstall windows and if you have a problem still then you need a new hdd.
I hope that helps, I'm not an expert but I like technology and always try and fix pc problems and what I said above I've done, if it works I'll send you an invoice bwahaha... Good luck

[AndyD]

Blurock please provide more information , what operational system are you using.

Without knowing which version of windoze it's a bit difficult to assist.
To start with go control panel>administrative tools>computer management>event viewer>system. Check out the list it gives you and see if anything jumps out at you.

[tec0]

It can actually be hardware related. I have bad feeling about your memory... and or your power supply. Can also be your motherboard...? But my suspicion is hardware. Hopefully I am wrong

[Blurock]

Using Windows XP Professional. The donkey is at the repair shop, but I'll have to fetch it if not repaired by tomorrow. Taking forever and I am still to receive a quote on upgrades I requested!

[Blurock]

Nickolai gets the prize! Faulty Windows reboot program caused the problem. Should have contacted you first?

Fortunately now sorted. Took it to a repairer that rhymes with incredible corruption. After waiting since Monday to even get a quote on an upgrade, I finally get my PC back. It took a call to the manager to get them to wake up and do the repair this morning. Also not doing the upgrade as I do not want to wait another week for no service. (Poor service = less business)

Thanks to all the Forum friends who tried to assist, even if only to sympathize.

[Nickolai Naydenov]

Glad is fixed now. At least you see why I try fix my stuff, these guys take their time lol... You should have brought your pc to me hahaha...

[tec0]

I am wondering was this a virus related or was the mbr corrupted? I know of viruses that was able to reset your PC at will bud SP1 got rid of that bug.

[Dave A]

I am wondering was this a virus related or was the mbr corrupted? I know of viruses that was able to reset your PC at will bud SP1 got rid of that bug.

More likely it was a Windoze update. Every time I see a fairly significant update, I start wondering which ones of the older machines at our office are going to play up (normally boot-up problems as described above). Couldn't really suggest anything useful in this case though - our experience is it takes something different to get them back up and running again virtually every time.

The one that seems to give the most trouble is when there's an update to the .NET framework. Hard to allocate blame really as there are a multitude of contributing factors.