Telkom/Thunderbird/Avast

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Mike C
    Diamond Member

    • Apr 2012
    • 2893
    #1

    Telkom/Thunderbird/Avast

    Hi all - Telkom did some upgrading on their e-mail environment over the weekend.

    This morning I received error messaged when I tried to download emails via Thunderbird.

    I tried changing setting after setting and eventually found that it was AVAST antivirus that was causing the problem. I de-activated the mail shield for scanning inbound mail, and the problem disappeared.

    I thought that this might be helpful for someone else who might be struggling with the same issue.
    No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"
    Tags: None
    • irneb
      Gold Member

      • Apr 2007
      • 625
      #2
      Strange, I haven't had this issue - must be something Telkom did as I'm not working through them - though I use TB and Avast. Perhaps they're using a port number which Avast doesn't like, or their domain's been added to Avast's blacklist. Or are they using encrypted POP/IMAP access - if so no client-side AV can actually check those emails before passing them on to the email client.
      Gold is the money of kings; silver is the money of gentlemen; barter is the money of peasants; but debt is the money of slaves. - Norm Franz
      And central banks are the slave clearing houses

        Comment

        • Mike C
          Diamond Member

          • Apr 2012
          • 2893
          #3
          Was working without problems before the Telkom "upgrade", so not sure what they have changed. Port number is the same, they are not using encrypted access ... well not that I can tell ...

          Anyway - was just hoping to save someone else the frustration in case it happened to them.
          No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"

            Comment

            Previous template Next
            Working...

            We process personal data about users of our site, through the use of cookies and other technologies, to deliver our services, personalize advertising, and to analyze site activity. We may share certain information about our users with our advertising and analytics partners. For additional details, refer to our Privacy Policy.

            By clicking "I AGREE" below, you agree to our Privacy Policy and our personal data processing and cookie practices as described therein. You also acknowledge that this forum may be hosted outside your country and you consent to the collection, storage, and processing of your data in the country where this forum is hosted.

            I Agree