[Question] Pastel Xpress version 12.1.6

[Tarrynm]

Please could someone assist me, I am trying to open a second company but it keeps coming up with a message that I have reached the amount of companies that can be created. I have one active company and then a second one that is named health shop - Demo. I have tried to delete demo but it won't...it comes up with an error stating I should delete it manually???

As far as I am aware the box stated two companies can be registered is this correct?

Thank you in advance.

Tarryn

[Neville Bailey]

Hi Tarryn,

You have purchased the Xpress Startup package, which is single-user, single-company, which means you can only create one set of accounts.

If you need to create more than one set of accounts, you need to upgrade to Xpress single-user, multi-company.

Let me know if you would like me to send you an upgrade quote.

[Tarrynm]

Thanks Neville, yes pls quote on an upgrade to single user multi company.

Regards
Tarryn

[Neville Bailey]

Hi Tarryn,

Please send me an email with your base serial number, which you can look up by going to Help...About.

I will then email you an upgrade quote.