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Firstly can anyone see anything wrong with this picture, besides the fact that the DB is old and dirty and the original labels which are about 20 + years old, my focus is on the brand new white timer on the left, which was installed a week ago and a brand new Certificate of compliance issued to confirm that the timer is installed according to SANS regs.
But to add fuel to the fire, this installation was done by an Ethekwini electricity department approved contractor, doing the work on behalf of the electricity department, which I assume is checked by the clerk of works.
Not only has there been numerous complaints from flat dwellers about faulty units, when I checked the settings. 6 am till 9 am and 6 pm until 9 pm, you wont be saving any electricity, because that is 6 hours a day that the geyser is on, but if the intention was to load shed, then surely these settings are a little out, when you watch the load indicator on TV it shows you should have things like your geyser off during that period.
It doesn't end here wait till you see the COC, it only gets better, I still need to scan the 6 pages. The part you are really gona enjoy, is the part, where we as private contractors have our COCs checked by Sherwyn before the EThekwini electricity department will even process your application never mind come and connect, yet they are allowing these contractors who are sub contracting directly to the electricity department get away this, I smell a RAT and a huge one at that.
eeeeeeeeiiiiiish I can see someone in the electricity department or mates making a small fortune out of this little exercise. I wonder who is supplying these timers, look like something from far far far east.
They have installed hundreds of these units in flats in Montclair South of Durban, that I know of, I can only assume that they are going around to all the flats and complexes in Durban. I wonder how they will be getting their money back as it is a "free service"
I was told by some of the flat owners, they were bullied by these contractors during the installation and made to sign the COC accepting the work was done correctly.
I contacted Ethekwini customer services today to query these COCs, after the 15th time I was transferred around the department from one person to another person to another person, I gave up. I don't have the patients to deal with these arrogant people. It seems there was no management available to comment, they were out doing something else, in fact now that I think about it, every time I request management to deal with issue relating to bad customer service they are not available.
But to add fuel to the fire, this installation was done by an Ethekwini electricity department approved contractor, doing the work on behalf of the electricity department, which I assume is checked by the clerk of works.
Not only has there been numerous complaints from flat dwellers about faulty units, when I checked the settings. 6 am till 9 am and 6 pm until 9 pm, you wont be saving any electricity, because that is 6 hours a day that the geyser is on, but if the intention was to load shed, then surely these settings are a little out, when you watch the load indicator on TV it shows you should have things like your geyser off during that period.
It doesn't end here wait till you see the COC, it only gets better, I still need to scan the 6 pages. The part you are really gona enjoy, is the part, where we as private contractors have our COCs checked by Sherwyn before the EThekwini electricity department will even process your application never mind come and connect, yet they are allowing these contractors who are sub contracting directly to the electricity department get away this, I smell a RAT and a huge one at that.
eeeeeeeeiiiiiish I can see someone in the electricity department or mates making a small fortune out of this little exercise. I wonder who is supplying these timers, look like something from far far far east.
They have installed hundreds of these units in flats in Montclair South of Durban, that I know of, I can only assume that they are going around to all the flats and complexes in Durban. I wonder how they will be getting their money back as it is a "free service"
I was told by some of the flat owners, they were bullied by these contractors during the installation and made to sign the COC accepting the work was done correctly.
I contacted Ethekwini customer services today to query these COCs, after the 15th time I was transferred around the department from one person to another person to another person, I gave up. I don't have the patients to deal with these arrogant people. It seems there was no management available to comment, they were out doing something else, in fact now that I think about it, every time I request management to deal with issue relating to bad customer service they are not available.
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