In my opinion this is what I conclude to what information was supplied, correct me if I am wrong:
-Geyser is under earth leakage and is fed by circuit breaker
-Circuit breaker is tripping and not earth leakage
-Therefor, either poor earthing (if there was a earth fault) thus earth leakage not tripping or there is no earth fault therefor we move over to the circuit breaker
-Normal mini circuit breaker tripping conditions comes down to 1.Overload & 2.Short circuit (L-N,L-earth) PS : touch the outer casing of the circuit breaker and feel if hot
-Geyser element is a 3kw (3000w) therefor (average calculation) 3000w / (220v - 230v) = +/- 13A therefor if element is within that range it should be fine?
-If element had a crack on it and water was seething into it especially when it got hot and expanded, then the earth leakage would have tripped (if earthing was sound) as it would have been leaking to earth
If not tripping on overload and you are sure about this, then consider one of two options :
-One is that something on the circuit side is shorting out (L-N or L-earth) when activated. I have no idea how the circuit is designed therefor I would be of no further use there. Normally on circuitry damaged it is noticeable and especially if it could cause a 20A circuit breaker to trip on short circuit the damage should be noticeable.
-Otherwise damage on the element and when the solar is not active it uses the element and when the element is hot it expands and shorts out between live and earth and therefor trips the circuit breaker.
Maybe something to consider is to ask the client when it trips is it during the evening or when it is clouded, just to get some more insight into to pattern.
-If one of these ain't the answer then consider after having checked that everything is fine from supply to load to replace the circuit breaker as this could be faulty. As mentioned earlier is if you touch the outer casing and it is hot and the load in at 13A then check for loose connections on circuit breaker and if all is sound, then circuit breaker is overheating inside there for worn out.
As you say its a 100km trip, I would change it non the less to exclude the possibility as they could have possibly used the circuit breaker as a switch which it is not designed for as previously indicated by Justloadit
If there is one thing I learned in my time working in the IT industry is when a client says his PC is not working, check first that the power cable is plugged in. This was many years ago, but it seriously was like that back then.
This in turn has thought me to start with the basics and the most cost effective faultfinding. Remember to always explain this to the client so that he/she can understand that you are looking out for their pocket rather than just replacing everything, like allot of IT technicians are doing these days if you have a problem with your computer, you format and re install, problem resolved....
This I also see with inexperienced electricians, earth leakage trips, they replace it. Contactor burns out, they replace it. Never finding the cause of the problem.
As you would know as an electrician, start by disconnecting the geyser and doing an insulation test on the element between Live to Earth and Neutral to Earth. Check continuity between the beginning and end of the element and also for the sake of doing it check the resistance of the element. Then if all is sound, make sure the supply is disconnected at the board and then test between (L/N/earth) make sure the supply is clean and isolator is connected properly and is making and breaking correctly.
From there if everything is sound, you can change the circuit breaker if you stay very far from the client and it having to cost allot to go back. You can explain this to the client especially if the circuit breaker was used "incorrectly" as a switch and there for justified to be replaced.
This would be the average faultfinding procedure apart from doing fault finding on the circuitry of the geyser.
-Geyser is under earth leakage and is fed by circuit breaker
-Circuit breaker is tripping and not earth leakage
-Therefor, either poor earthing (if there was a earth fault) thus earth leakage not tripping or there is no earth fault therefor we move over to the circuit breaker
-Normal mini circuit breaker tripping conditions comes down to 1.Overload & 2.Short circuit (L-N,L-earth) PS : touch the outer casing of the circuit breaker and feel if hot
-Geyser element is a 3kw (3000w) therefor (average calculation) 3000w / (220v - 230v) = +/- 13A therefor if element is within that range it should be fine?
-If element had a crack on it and water was seething into it especially when it got hot and expanded, then the earth leakage would have tripped (if earthing was sound) as it would have been leaking to earth
If not tripping on overload and you are sure about this, then consider one of two options :
-One is that something on the circuit side is shorting out (L-N or L-earth) when activated. I have no idea how the circuit is designed therefor I would be of no further use there. Normally on circuitry damaged it is noticeable and especially if it could cause a 20A circuit breaker to trip on short circuit the damage should be noticeable.
-Otherwise damage on the element and when the solar is not active it uses the element and when the element is hot it expands and shorts out between live and earth and therefor trips the circuit breaker.
Maybe something to consider is to ask the client when it trips is it during the evening or when it is clouded, just to get some more insight into to pattern.
-If one of these ain't the answer then consider after having checked that everything is fine from supply to load to replace the circuit breaker as this could be faulty. As mentioned earlier is if you touch the outer casing and it is hot and the load in at 13A then check for loose connections on circuit breaker and if all is sound, then circuit breaker is overheating inside there for worn out.
As you say its a 100km trip, I would change it non the less to exclude the possibility as they could have possibly used the circuit breaker as a switch which it is not designed for as previously indicated by Justloadit
If there is one thing I learned in my time working in the IT industry is when a client says his PC is not working, check first that the power cable is plugged in. This was many years ago, but it seriously was like that back then.
This in turn has thought me to start with the basics and the most cost effective faultfinding. Remember to always explain this to the client so that he/she can understand that you are looking out for their pocket rather than just replacing everything, like allot of IT technicians are doing these days if you have a problem with your computer, you format and re install, problem resolved....
This I also see with inexperienced electricians, earth leakage trips, they replace it. Contactor burns out, they replace it. Never finding the cause of the problem.
As you would know as an electrician, start by disconnecting the geyser and doing an insulation test on the element between Live to Earth and Neutral to Earth. Check continuity between the beginning and end of the element and also for the sake of doing it check the resistance of the element. Then if all is sound, make sure the supply is disconnected at the board and then test between (L/N/earth) make sure the supply is clean and isolator is connected properly and is making and breaking correctly.
From there if everything is sound, you can change the circuit breaker if you stay very far from the client and it having to cost allot to go back. You can explain this to the client especially if the circuit breaker was used "incorrectly" as a switch and there for justified to be replaced.
This would be the average faultfinding procedure apart from doing fault finding on the circuitry of the geyser.
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