Or inaction, which can make things significantly messier in this situation... 
I also find there's a disturbing trend in adjudication towards the complainant merely having to establish that they have suffered damage/a loss and point a finger of blame, and the onus then falls on the defendant to establish that they are not responsible for the loss. (e.g Consumer Protection Act).

I also find there's a disturbing trend in adjudication towards the complainant merely having to establish that they have suffered damage/a loss and point a finger of blame, and the onus then falls on the defendant to establish that they are not responsible for the loss. (e.g Consumer Protection Act).
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