Working with Eskom ( nightmare )

[Derlyn]

I have a very good working relationship with the Municipality.

Both the Munic and I understand that a COC cannot be issued until such time that live testing has been done on a new installation.
They are very accomodating as far as this is concerned.

So now we've completed the wiring in a small house in a village out of town serviced by Eskom.

The client has been trying now for 3 months to get some action from Eskom to have a stubby installed.
Eventually after 3 months she receives a quote from Eskom that expires in a weeks time.
Before they are prepared to lay on a supply ( install a stubby ) they insist that she presents a COC for the installation.

I explained to both her and Eskom that a valid COC cannot be issued without first doing the live testing and this
cannot happen without the installation having a supply. Eskom wont budge and insist on a COC before they are willing to assist her.

I have given this plenty thought and because the client was in tears after struggling for 3 months just to get someone's attention
at Eskom and it is impossible to proceed, I issued a COC.

Attached is a copy of the test report.

Am I now a criminal ?
If so, what should I have done ?

How can one actually get it to sink in at Eskom that they are forcing us to issue invalid COC's ?

[GCE]

It is unfortunately what they want - The reasoning is to try ensure that a legitimate contractor has been employed to do the installation and if something goes wrong Eskom say , Your contractor should have checked

[Isetech]

Like the COC layout, there should be a document used specifically for new installs.

This is common practise with councils, we have the same issue, nothing is going to change.

Like everything else, just smile and hand in a document, in most cases the person who receives the document will not understand the information written on it and it will be gone into file 13 within a month.

In the Truman bubble, there would be a page used for the new application, with a sketch of the property layout indicating the meter location, the insulation resistance readings, type of cabling used and the size, current rating of the supply required and a few other details. This information would be attached to original COC , with the test results once the supply is installed.

At least its not a 4 page document anymore and it can be filled out in PDF, so you can make a pile of them with all the "common" test results.