Workshop retaining vehicle after performing unapproved repairs, not even quoted for!

[Citizen X]

"The only practical way, in my opinion, that you can really get your car back in the shortest period of time is by a court order."

Which horse you're riding, Vanash? The lady is "riding" her car right now,having taking delivery without any sort of payment

Clearly the wrong horse!!! I was actually responding directly to the very first post of Carin!

[SilverNodashi]

"The only practical way, in my opinion, that you can really get your car back in the shortest period of time is by a court order."

Which horse you're riding, Vanash? The lady is "riding" her car right now,having taking delivery without any sort of payment

It would be interesting to know how show got her car back. Most places will keep the keys locked away, and the car securely stored until the invoice has been paid. Bypassing their security, and or procedures to get the cars could result in a case of trespassing - but we don't actually know how she got her car back.

I'm not saying what the garage did was right, but should one resort to breaking the law to re-claim your own car?

[Darkangelyaya]

It would be interesting to know how show got her car back. Most places will keep the keys locked away, and the car securely stored until the invoice has been paid. Bypassing their security, and or procedures to get the cars could result in a case of trespassing - but we don't actually know how she got her car back.

I'm not saying what the garage did was right, but should one resort to breaking the law to re-claim your own car?

I went and asked to test-drive my vehicle, together with the mechanic who worked on it. They voluntarily handed me the keys to my vehicle which was standing outside in the parking lot.
After the testdrive I came back to the workshop, locked my vehicle, walked into the owner's office, and told her that I am taking my vehicle (outside in the public parking lot).
She asked what about the payment, I told her that I never authorized any work, and do not intend to pay for anything.
I walked out.
Breaking the law?! Funny.

[Darkangelyaya]

And I would do it again, in a heartbeat.

As a nation, we are too timid in standing up for ourselves. We complain about poor service etc. on online forums, instead of taking actions that have positive effects on service levels. I have been guilty of this too - like eating a disappointing meal in a restaurant - but instead of demanding good food for hard-earned cash, I just never go there again.

And yet, when I provide a service to a client, I go out of my way to make sure they are happy, to the point of doing additonal work that negatively affect my profit margin.

It's time we all get some backbone, and stand up for our rights. Life is not a dress-rehearsal. This is it.

[adrianh]

You rock...you have bigger balls...sorry 'guts' than 99% of the men out there...

[flaker]

You rock...you have bigger balls...sorry 'guts' than 99% of the men out there...

Agree. make that now 99.1%.

You're a star,Darkangelyaya..

[Citizen X]

I went and asked to test-drive my vehicle, together with the mechanic who worked on it. They voluntarily handed me the keys to my vehicle which was standing outside in the parking lot.
After the testdrive I came back to the workshop, locked my vehicle, walked into the owner's office, and told her that I am taking my vehicle (outside in the public parking lot).
She asked what about the payment, I told her that I never authorized any work, and do not intend to pay for anything.
I walked out.
Breaking the law?! Funny.

Carin, you my latest inspiration!

[SilverNodashi]

I went and asked to test-drive my vehicle, together with the mechanic who worked on it. They voluntarily handed me the keys to my vehicle which was standing outside in the parking lot.
After the testdrive I came back to the workshop, locked my vehicle, walked into the owner's office, and told her that I am taking my vehicle (outside in the public parking lot).
She asked what about the payment, I told her that I never authorized any work, and do not intend to pay for anything.
I walked out.
Breaking the law?! Funny.

Sorry. I realize my previous statement could have come across incorrect. I never meant to insult you at all, but merely wanted to know what their security procedures were?

[Darkangelyaya]

Sorry. I realize my previous statement could have come across incorrect. I never meant to insult you at all, but merely wanted to know what their security procedures were?

No problem.
Thanks Guys!

[Mike C]

Well done Darkangel! That was brilliant - and inspirational.

[Darkangelyaya]

Update:
I wave at them every time I drive by there...
They NEVER wave back!

[adrianh]

Good one.