TERS-UIF now online process

[Andromeda]

See the image

[Rabia]

Hi

I am getting the same message as Audrey for a few days now. With no success i have called (automatic reply refer to website) and emailed the uif dpt. Error UFL1020. At wits end . Not sure what to do. Has anyone been able to resolve this matter.

[Nadz]

I am also having some issues with the TERS online system, after struggling a week with one of our companies, also got the Error, just kept submitting every hour it finally went through.

Now the other company was submitted and I check the status, only 29 of our 62 employees was successful, of the rejected ones about 7 were ID errors as they are foreigners, the rest of the declined ones doesn't show a reason for being rejected, I trippel checked their details and resubmitted them via CSV file and again they were declined, I cannot understand why they are being rejected everything is 100%.

Also for those who don't know what the payout amounts are, under the breakdown report it shows what each employee is supposed to get from the fund, you can download the excel/CSV file it's the last column.

[ians]

Today we have a status tab added.

Payment status : Processed

Amount :R100 000.00

Processed date :25/04/2020 10:00 am

but still no money reflecting in my account.

amount indicated as a sample

I feel sorry for all the employers who felt there was no need to register the domestic ... gardener ... etc ...i made that mistake a while back ... the staff indicated that they wanted cash rather and full pay ...no deductions ...then the domestic got pregnant and we had to pay her full salary for the time she was off. All those employers are going to have to apy out staff from what money they have left to survive.

[Derlyn]

Today we have a status tab added.

Payment status : Processed

Amount :R100 000.00

Processed date :25/04/2020 10:00 am

but still no money reflecting in my account.

amount indicated as a sample

I feel sorry for all the employers who felt there was no need to register the domestic ... gardener ... etc ...i made that mistake a while back ... the staff indicated that they wanted cash rather and full pay ...no deductions ...then the domestic got pregnant and we had to pay her full salary for the time she was off. All those employers are going to have to apy out staff from what money they have left to survive.

Processed or approved ?

Derlyn

[PWS]

I am also having some issues with the TERS online system, after struggling a week with one of our companies, also got the Error, just kept submitting every hour it finally went through.

Now the other company was submitted and I check the status, only 29 of our 62 employees was successful, of the rejected ones about 7 were ID errors as they are foreigners, the rest of the declined ones doesn't show a reason for being rejected, I trippel checked their details and resubmitted them via CSV file and again they were declined, I cannot understand why they are being rejected everything is 100%.

Also for those who don't know what the payout amounts are, under the breakdown report it shows what each employee is supposed to get from the fund, you can download the excel/CSV file it's the last column.

The ones with no reason need be be declared to UIF - you have to do a UIF Declaration.

[PWS]

Can anyone help me with this error please. I am trying to add an employer to my uFiling profile.

UFL1020: lnfornation captured is not the same as per the Fund . Ensure the data captured is
correct or send your registration to e-mail address Newui8registrations@labour.gov.za.

[Audrey_Lee]

I abandoned the ufiling site and used the UIF/TERS site and have had success.

[Dave A]

Is this TERS-UIF support only meant to be applied for if your staff are receiving no pay at all? Or can it be used to relieve some of the cash flow pressure caused by paying wages during lock down?

To explain more fully in case the above is not clear. I am currently able to pay wages for a bit longer, but I am using working capital to do, which means suppliers will get paid late or we will not be able to order adequate material when we reopen. If I am able to access this TERS-UIF fund, I can pay the balance of their wages not covered by the UIF payout. Essentially the UIF and I will each be paying half the wages, allowing me to pay them for longer and reduce the need to steal cash which will be needed to run the business when it opens again. Am I allowed to do this? If my EMP return shows I am paying them 50% of their wages will that reduce the UIF payment further? I believe UIF only pays around 38 to 50% of the wages, and that would create quite some hardship for my staff, which is why I want to supplement it. Thoughts and advice please.

I have been delaying responding to this post in the hope that someone would have a definitive insight. But no such luck.

So let me share my thought, which unfortunately relies on a bit of anecdotal evidence...

First, you can claim the COVID-19 TERS benefit and make a partial payment too. You just have to declare how much you have paid the employee within the TERS claim.

The heart of the issue though is how does this partial payment by the employer affect what the UIF pays out. The only real clue I have got is a TERS Benefit Calculator I managed to download from SAIT. Testing the idea of part payments on this calculator - the result shows that 100% of any payment by the employer is deducted from the benefit that will be paid by UIF.

Without contribution by employer:



And then with a R1000 contribution from the employer.



Based on this, the only beneficiary of your partial payment for any payment amount less than what they would have paid without the employer's contribution is the UIF. If you pay more than the amount UIF would have paid, there will be zero from the UIF.

Unfortunately I have found no corroborating evidence to confirm that the calculator is correct in applying the employer's contribution this way.

[ians]

Processed or approved ?

Derlyn

Money reflects in my bank account this morning... i am glad to see they paid more than i expected... my staff will be happy

I would have also been happy had i not got the little R20 000 electricity account ...they are just gona have to be patient ... i noted CR mentioned in the state address that eskom is "NOT" allowed to switch off anyones electricity due to non payment... i am assuming the same goes for the municipalities.

[ians]

The amount they have paid out will be a great help to the employees ...however in saying that ... if i add up all the hours I have wasted trying to log on and going back and going back and going back and going back ...telephone calls to the accountant ... emails.... if i had just worked for a fraction of the time wasted i could have paid them their full salaries and some 20 times over

People say but i should be grateful ...no the the useless "civil servants" who get paid more that my company turns over a year... should stop ripping off the public and do their job or get someone who can take charge and do what is required.

[Derlyn]

Money reflects in my bank account this morning... i am glad to see they paid more than i expected... my staff will be happy

I would have also been happy had i not got the little R20 000 electricity account ...they are just gona have to be patient ... i noted CR mentioned in the state address that eskom is "NOT" allowed to switch off anyones electricity due to non payment... i am assuming the same goes for the municipalities.

Kief

Glad you came right there Ian.

Xolani and I have been doing the odd job here and there so that has sorted out his month's pay and our expenses with a little something for me too.

Big problem is the electrical wholesalers that are still closed. Have to get what we can at hardware stores at a premium lockdown price.

Cheers & peace out .... Derek

[BusFact]

I have been delaying responding to this post in the hope that someone would have a definitive insight. But no such luck.

So let me share my thought, which unfortunately relies on a bit of anecdotal evidence...

First, you can claim the COVID-19 TERS benefit and make a partial payment too. You just have to declare how much you have paid the employee within the TERS claim.

The heart of the issue though is how does this partial payment by the employer affect what the UIF pays out. The only real clue I have got is a TERS Benefit Calculator I managed to download from SAIT. Testing the idea of part payments on this calculator - the result shows that 100% of any payment by the employer is deducted from the benefit that will be paid by UIF.

Without contribution by employer:

[ATTACH=CONFIG]7870[/ATTACH]

And then with a R1000 contribution from the employer.

[ATTACH=CONFIG]7871[/ATTACH]

Based on this, the only beneficiary of your partial payment for any payment amount less than what they would have paid without the employer's contribution is the UIF. If you pay more than the amount UIF would have paid, there will be zero from the UIF.

Unfortunately I have found no corroborating evidence to confirm that the calculator is correct in applying the employer's contribution this way.

Thanks Dave. I suspect everyone else was waiting for an answer as well. I also strongly suspect that your anecdotal evidence is correct. I suppose their main aim is to partially support those receiving no income at all, rather than keeping businesses open for longer. My decision now becomes do I pay them nothing now and let them survive on the UIF portion or do I continue to pay and risk serious cash flow issues on start up .... See, running a business is easy.

[ians]

Kief

Glad you came right there Ian.

Xolani and I have been doing the odd job here and there so that has sorted out his month's pay and our expenses with a little something for me too.

Big problem is the electrical wholesalers that are still closed. Have to get what we can at hardware stores at a premium lockdown price.

Cheers & peace out .... Derek

There are wholesalers open in Durban.. just not the one i normally use ...ARB and all electrical are open... some of the AC/DC branches are open.

I have also done a few odd jobs... i worked right through December and January so it worked out well for me ... i took my leave and a little more than i could afford... it is time for me to return to work ...which i did today.

I was worried work might be a bit slow ...however it looks like we gona start off with boom ... i was considering offer my thermal imaging services to companies to scan staff ...but i dont think i am going to have time.

[Dave A]

Thanks Dave. I suspect everyone else was waiting for an answer as well. I also strongly suspect that your anecdotal evidence is correct.

I now have some corroboration on how UIF is handling part payments here.

It seems very poorly considered as it totally removes any incentive for a company to make part payment as the only beneficiary is the UIF. A pro rata methodology would seem a far more balanced approach. e.g If the employer pays 20% of the employee's normal pay, the UIF only pays out 80% of the TERS benefit due.

The second part of that article also talks to leave reimbursement, which may have a different effect - except no-one seems clear as to the specifics and frankly it looks confusing and risky.

I'll throw another situation into the mix here, one which I have inadvertently landed up in.

Two of my staff members were only laid off for the first two weeks of the lockdown. And with the very best of honourable intentions and as I understood the rules, that is all I claimed for in my application for those two employees. However, UIF paid out for the period 27th March 2020 until 30th April 2020 anyway. I paid over only the two weeks worth of TERS benefit to the employees concerned and have submitted a detailed variation report to the UIF, asking for account details and reference number to use so that I may pay back the UIF their refund due.

It was submitted together with my proof of payment submission. UIF have acknowledged receipt and said they will get back to me once they have reviewed the submission. (I suspect an autoreply).

It's going to be interesting to see how that one plays out.