Is there a catch in MWEB's new deal? - The Forum SA

Is there a catch in MWEB's new deal?

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  • Xplosiv
    Bronze Member

    • Dec 2013
    • 102

    #1

    Is there a catch in MWEB's new deal?

    MWEB is offering 200GB capped + uncapped night (12am - 8am) broadband for R199/month. (https://www.mweb.co.za/internet-conn...sl-august-2016)
    This includes a free Fon enabled router valued at R799. Fon creates a Wifi hotspot that doesn't use your quota.
    Is anyone using this already? Is there a catch I'm missing?
    Love to hear feedback or your thoughts on this.
  • HR Solutions
    Suspended

    • Mar 2013
    • 3358

    #2
    I had a contract with mweb once. Also capped and uncapped ........ terrible speeds. They blamed Telkom and Telkom blamed them. And then come time to cancel it took 6 months of continuous fighting and being put from department to department .......... The debit order never stopped. I now have Telkom LTE - 50gigs plus 50 gigs nighttime. - R699 - speeds up to 40mbs And the nice thing about it - totally wireless

    Comment

    • Rafael
      Email problem

      • Oct 2012
      • 129

      #3
      Originally posted by HR Solutions
      I had a contract with mweb once. Also capped and uncapped ........ terrible speeds. They blamed Telkom and Telkom blamed them. And then come time to cancel it took 6 months of continuous fighting and being put from department to department .......... The debit order never stopped. I now have Telkom LTE - 50gigs plus 50 gigs nighttime. - R699 - speeds up to 40mbs And the nice thing about it - totally wireless
      Hi HR

      I am going to Telkom to get that exact product tomorrow.
      I have heard that they do throttle the speed if you use too much, have you experienced this?
      You miss 100% of the chances you never take

      Comment

      • HR Solutions
        Suspended

        • Mar 2013
        • 3358

        #4
        I have not experienced that - the speeds are normally between 15 to 40 mps. I have never used it all. Just check the coverage map first.

        Comment

        • Dave A
          Site Caretaker

          • May 2006
          • 22813

          #5
          Originally posted by Xplosiv
          Is there a catch I'm missing?
          Well here's the fine print -

          *Night time data period is 00:00 to 08:00 daily. Usage over your night time data and standard data allocation may attract usage charges depending on your billing plan.
          **FREE ADSL router to the value of R799 includes delivery and is subject to a 12 month contract on the ADSL product. If you cancel your ADSL product or downgrade to an excluded product within 12 months, you will be charged early cancellation penalties as well as the value of the router at the time of cancellation. Non-activation of the Fon service within 60 days will result in you being charged the full cost of R799 for the router. Offer is subject to credit vetting and excludes 1GB, 2GB, 5GB, 1Mbps & 2Mbps Uncapped ADSL products. Offer valid while stocks last. This promotion is available for new customers only.


          For me the potential snag is it locks me into a 12 month contract for an ADSL when I've got fibre that has just sprouted on the verge.
          And I didn't see anything in there that talks to the line rental charge...
          Participation is voluntary.

          Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

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          • Xplosiv
            Bronze Member

            • Dec 2013
            • 102

            #6
            Originally posted by Dave A
            Well here's the fine print -

            *Night time data period is 00:00 to 08:00 daily. Usage over your night time data and standard data allocation may attract usage charges depending on your billing plan.
            **FREE ADSL router to the value of R799 includes delivery and is subject to a 12 month contract on the ADSL product. If you cancel your ADSL product or downgrade to an excluded product within 12 months, you will be charged early cancellation penalties as well as the value of the router at the time of cancellation. Non-activation of the Fon service within 60 days will result in you being charged the full cost of R799 for the router. Offer is subject to credit vetting and excludes 1GB, 2GB, 5GB, 1Mbps & 2Mbps Uncapped ADSL products. Offer valid while stocks last. This promotion is available for new customers only.


            For me the potential snag is it locks me into a 12 month contract for an ADSL when I've got fibre that has just sprouted on the verge.
            And I didn't see anything in there that talks to the line rental charge...
            Thanks Dave
            Unfortunately ADSL is my only real option at the moment - it isn't economically viable to run fibre to our town and the wireless services here are a bit on the dodgy side.
            The R199 is just for the package, there is a different price if one requires an ADSL line.
            I'm currently on a 4Mbps line and capped at 40GB with Telkom and wondering if it's worth the move.
            I know 4Mbps is not fast, but I've heard some horror stories about line speeds with MWEB.

            Comment

            • HR Solutions
              Suspended

              • Mar 2013
              • 3358

              #7
              For me the potential snag is it locks me into a 12 month contract for an ADSL when I've got fibre that has just sprouted on the verge.
              And I didn't see anything in there that talks to the line rental charge...
              Yes this is the only 12 month contract I have - but `I've never looked back and
              there is no rental charge - you pay R699 per month (perhaps its gone up to R799 now)

              In my area I tried everything incl telkom line to burst to cell c to vodacom to nestle and NOTHING worked.
              I was very chuffed with LTE when it proved itself

              Comment

              • Xplosiv
                Bronze Member

                • Dec 2013
                • 102

                #8
                Originally posted by HR Solutions
                Yes this is the only 12 month contract I have - but `I've never looked back and
                there is no rental charge - you pay R699 per month (perhaps its gone up to R799 now)

                In my area I tried everything incl telkom line to burst to cell c to vodacom to nestle and NOTHING worked.
                I was very chuffed with LTE when it proved itself
                Also no LTE coverage for me.

                Comment

                • HR Solutions
                  Suspended

                  • Mar 2013
                  • 3358

                  #9
                  Originally posted by Xplosiv
                  Also no LTE coverage for me.

                  Ah .... ok that answers that one. What about 3G ?
                  If you don't have Telkom LTE - you might have one of the others LTE ....

                  Comment

                  • Xplosiv
                    Bronze Member

                    • Dec 2013
                    • 102

                    #10
                    Originally posted by HR Solutions
                    Ah .... ok that answers that one. What about 3G ?
                    If you don't have Telkom LTE - you might have one of the others LTE ....
                    I'm in the sticks. There is a 3G tower, but I swear if the wind blows from the wrong direction I drop to Edge. (At least that's what I see on my phone when I'm not using WiFi, not really sure it's the wind - could be a fat pigeon sitting on the mast.)
                    Like I said, ADSL is my only real option.

                    Comment

                    • Dave A
                      Site Caretaker

                      • May 2006
                      • 22813

                      #11
                      Originally posted by Xplosiv
                      There is a 3G tower, but I swear if the wind blows from the wrong direction I drop to Edge.
                      I've found 3G to be unstable pretty much everywhere, frankly.
                      Participation is voluntary.

                      Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

                      Comment

                      • HR Solutions
                        Suspended

                        • Mar 2013
                        • 3358

                        #12
                        The nice thing about this Telkom LTE router is you can move it around your house for the best signal. I ran around doing speed tests on my iPad and tried every possible place in my house and eventually found the best spot. I really am happy as my son is at varsity and needs to download a lot of stuff as well.

                        Comment

                        • Wonderkid73
                          New Member
                          • Jan 2017
                          • 1

                          #13
                          Originally posted by Xplosiv
                          MWEB is offering 200GB capped + uncapped night (12am - 8am) broadband for R199/month. (https://www.mweb.co.za/internet-conn...sl-august-2016)
                          This includes a free Fon enabled router valued at R799. Fon creates a Wifi hotspot that doesn't use your quota.
                          Is anyone using this already? Is there a catch I'm missing?
                          Love to hear feedback or your thoughts on this.
                          Of course there is a catch:
                          As I said during last week - and the week before - I believe it is necessary to in addition to a consumer boycott take MWEB to task on their nonsense. I have put together my complaint, it isn't my best work but unfortunately I decided a 14 day deadline in imperative here and I have appointments...

                          You have people 'round the 100 gig mark getting notices, which kinda renders your whole post moot. Why would people want to download 100G of movies, games and music, etc in a month? Isn't there a life away from the laptop?

                          Comment

                          • Dave A
                            Site Caretaker

                            • May 2006
                            • 22813

                            #14
                            That's quite a bunfight you've got going with MWEB there, Wonderkid.
                            Participation is voluntary.

                            Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

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