Hybrid Load Switch

[tec0]

Basically we were forced to install f*cking device and we have NO HOT WATER!!!! I am so f*cking tired of having to battle with arrogant personnel over the f*cking phone that is clearly unable to do there f*cking job!

Basically on black and white they sate

geyser will be switched off between 18:00 and 20:00

After the installation my geyser is yet to switch on and I cannot report the f*cking fault because the numbers provided are USELESS as in BULL$HIT!

So my Question is: Is it legal for me to get a qualified electrician out to connected my geyser up to one of the plugs "electrical outlets" in the house? Thus I will not touch there little box in any way and or form.

[Justloadit]

If you remove the wires from the geyser, and use an extension lead with a 3 PIN plug on the end, and plug it into a wall plug, then it is not a permanent installation

[tec0]

If you remove the wires from the geyser, and use an extension lead with a 3 PIN plug on the end, and plug it into a wall plug, then it is not a permanent installation

Thank you!!!

It is as good as done....

[AndyD]

Thank you!!!

It is as good as done....

I hope not.

I'm guessing by the language you're not in the mood for bad news but unfortunately it's all I have. If it's a 4kW geyser then it will overload the socket and the plug top. So to clarify, no, you (or a qualified electrician) can't run your geyser on an extension or trailing lead to a 16Amp wall socket if it's a 4kW element.

Secondly, never run any appliance from two separate supply circuits, apart from being illegal and also likely to cause an enormous bang if your house is a three phase installation, this is also the kind of thing that kills electricians who work on the thing and aren't as on the ball as they ought to be.

[Leecatt]

If it overloads the circuit and causes a fire then your insurance company will not honour the claim.

The geyser is a fixed appliance:
3.4.3
fixed appliance
appliance that is fastened or otherwise secured at a specific location, and
that would require the use of tools to be moved to another location

[tec0]

Yea sorry for the bad language but how would you feel if someone did a bad installation in your home and you have to take cold showers? As for the problem at hand… I don’t know how to solve this actually…

It is a 3kw element, and phoning those numbers again I realised it is a big joke. So basically the solution is cold water… (if my understanding is correct then not even a qualified electrician can touch the damn thing) I am having a look at gas systems “gas water heaters” today see what the total cost will be. Something tells me the cost is going to be massive. But I will just send the bill to the municipality since the device in question is there responsibility.

If they don't want to pay I will just take it one step at a time. What else can I do?


Nothing at all....

[AndyD]

Can you attach a photo of the device they've fitted and its associated wiring and connections?

[tec0]

Hi Andy, I will see about opening the DB-box, it s a very old unit and half of the switches “including the main trip switch is lose so it is actually a very scary thing to do. It was always lose from the very first day we moved in.

The little white box has a “tamper seal” on it so opening that up may get me into trouble.

The gas system is out of the question the land lord doesn’t want one installed so I will tolerate the situation until such time where I can move house and or find someone to report the fault too. Regardless I will save a lot of money this month so there is an upside…

But when they do come to your home and install this piece of $hit make sure it's working...

[SilverNodashi]

man, this isn't a nice situation to be in. But, I'm curious, can't you just have that unit removed completely? I don't have such a unit in my house and simply switch the geyser off at the BD during the day.

[ians]

The buety about a tamper seal there is a thing called a line tap. I think i understand where you are coming from, i also have the joy of dealing with the supply authority on occassion, in fact i got to point where i no longer offer the service of sorting out things with e thick weni for my customer, i let them find out why sometimes, things happen like they do, and it is not me who is the shocking service.

It is faster to drive to Durban and go to customer services than it is to phone them, then when you get there just dont show any form of aggression or suggest they are as stupid as they behave, they will leave you standing at the counter while they go have a chat behing the screens, while you stand like a fool at the counter. I have noticed they have put up glass screens to prevent customer from climbing over the counter and throttling them out of pure frustration.

I am with you on this one teco, personally i would have bypassed the thing the day after they installed. You got ask yourself why is it that us suckers are always the ones who have to suffer for other peoples incompetancies. Why the goverment doesnt control the price of energy efficient equipment, instead we are get our backside bust wide open with the ridiculous prices of energy efficient stuff, so why buy the stuff, then eskom offer a rebate, for stuff like solar geysers etc, why dont they just reduce the price of the geysers so we can all install them, why because chances are someone is getting a nice little slice of the cake.

Led lamps R75, what a rip off

50 watt led floodlight R1200, what a rip off.

solar geyser R15000, what a rip off.

And they wonder why people steal the electricity.

[tec0]

man, this isn't a nice situation to be in. But, I'm curious, can't you just have that unit removed completely? I don't have such a unit in my house and simply switch the geyser off at the BD during the day.

I also do this but they just don't care. What they do is they come to your home and you must take one it is the law or so they claim! They told me that I will get a fine if I refuse so what can a person do. Nothing at all.

Apparently it is not optional.

[AndyD]

Tec, if by chance you smell burning around the new device and also if by chance you logged a call to report that it wasn't working correctly and if by chance you received no action then I doubt they'd have much of a case against you if by chance you also then removed the device entirely (because you were worried it might start a fire) and restored your installation to the way it originally was. Hypothetically speaking of course.

[ians]

ANDY , you shouldnt be giving people ideas, it could get you into trouble.

[AndyD]

Lol, it's a well documented fact that an electrical device that isn't operating within it's design peramaters, or has failed entirely, is far more likely to be the cause of a fire that one that is operating correctly.

[bergie]

agreed,i think my kwh meter is also faulty. i think i should bypass it.